First, BP couldn’t get into my ad account after I had added her. So I removed her and then added her back. She was able to go inside and create the ad. All I had to do was add the money.
I go into the account. It’s deactivated due to unusual activity.
Well, duh! I’ve never run an ad before, of course it’s unusual. I send them my information. After several messages back and forth, they finally activated my account. I go in and add the money.
The ads aren’t running. I don’t know how to fix it. I ask BP to go in and see what’s wrong.
She can’t get in. I remove her from the account then add her back in. She fixes the ads. I get a message saying they were approved. I go into the account.
It’s deactivated due to unusual activity.
Arrrgh! I contact them again. They sent me a form to complete except when I click SUBMIT, they won’t accept it because I’m not an advertiser. No… I’m the owner!
I swear, if they were in the same room, I’d have punched them.
I went to tell them about the stupid form via a comment on the case and they closed it to all comments.
I entered another complaint. Nothing.
I entered another complaint. Oh look, they activated my account. Oh look, the ads are not running.
Instead of having BP go back into my account and create another “unusual activity” event, I asked her for guidance.
I don’t know what I did, but I managed to see ACTIVE on the ad. We’ll see if it runs.
What a mess. Why does FB have to be so difficult? And people wonder why I don’t advertise more.
It’s so frustrating!!
Good news, I figured out some things about one of my characters and I may actually get some writing done today. Wish me luck!
So… What can make you crazy? Would you have lasted as long as I did with FB? I was about to give up altogether. And if it breaks again, I may just do that.